Shipping and Costs
The purchased products will be managed within 48 hours from the order date. They will subsequently be delivered to the address indicated by the Customer in the Order within (24/48 hours) of preparing the order, at the cost specifically indicated on the Site before sending the Order. MECUP ITALIA reserves the right to accept or not accept deliveries requested outside Italian or European borders.
In any case, for deliveries to be carried out outside Italian borders, shipping costs and delivery times may vary.
With regards to deliveries requested in countries not belonging to the European Union, any import customs costs will be borne by the recipient. The Customer is therefore invited to contact the customs authorities of their country in advance to verify the costs and any import limits.
Delivery times indicated by
MECUP ITALY must be considered as purely indicative and a delay with respect to the same, or any delivery made with subsequent split shipments does not entitle the Customer to refuse the delivery itself and to request compensation or compensation.
MECUP ITALY ships worldwide via UPS, BRT, DPD, TNT, GLS and SDA-EMS couriers based on the country of destination and the appointed supplier.
“In the event that the carrier has been chosen by you outside of those proposed during the purchase phase, the risk of damage and destruction of the Products is transferred to you already at the moment of delivery to the carrier itself, precluding any dispute regarding the external characteristics of what was delivered. In this case, any dispute must be raised directly by you against the carrier."
As soon as our goods leave the warehouses you will receive an email with the SHIPPING CONFIRMATION in which you will find a tracking code that can be used to check the status of your order online.
For the SHIPPING ADDRESS, please take into account the following conditions:
with Pay-pal payment we are obliged to ship the item to the address indicated by the buyer during payment with other payment methods we will ship to the address indicated in the shipping details.
In both cases the customer is required to provide a VALID TELEPHONE NUMBER, which will be communicated to the courier in case of any problems with delivery. In the absence of a valid telephone number, your order may be delayed or remain pending until we are provided with the information necessary for shipping.
Upon delivery of the products, the Customer is required to check:
- that the number of packages delivered corresponds to what is indicated in the transport document.
- that the packaging is intact, not damaged, wet or otherwise altered, even in the closing materials (adhesive tape or metal straps)
Any damage to the packaging and/or to the product or the mismatch in the number of packages or indications must be immediately detected by placing a specific indication on the delivery document of the product to be returned to the courier.
Any problems relating to the physical integrity, correspondence or completeness of the products received must be reported within 7 days of delivery, according to the methods set out in this document.
Shipping cost. Below.
SHIPPING OF SINGLE-USE PRODUCTS IS A PAYMENT AND THE COST IS €10.00
CASH ON DELIVERY payment method for Disposable Products NOT USABLE
ITALY
Free Express Shipping = Free
Delivery in 1-2 working days from order preparation
SHIPPING OF SINGLE-USE PRODUCTS IS A PAYMENT AND THE COST IS €10.00
Free Express Shipping + Cash on Delivery = €5.00 (only for Italy)
Delivery in 1-2 working days from order preparation
€5.00 will be credited on the total to be paid to the courier.